Privacy Policy

This privacy policy sets out how Cansford Laboratories Ltd uses and protects any information that you supply during your use of this website.

Cansford Laboratories Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Cansford Laboratories Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st July 2011.

What we collect

We may periodically collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information in order to understand your needs and to provide you with a better quality of service, specifically with reference to the following:

  • Internal record keeping
  • Improvement of products and services
  • Supplying information via email, including news, advice and opinion, product and service details and promotions
  • Periodically conducting market research, which may lead to enhancements of the website or changes to the content provided.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use cookies to identify which pages are being used. This helps us analyse data relating to webpage traffic and customer needs. We only use this information for statistical analysis, after which the data is removed from the system.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of this and other websites.

Advertisements/Online Marketing

Cansford Labs may serve people who have visited this site with advertisements on our services across the web through Google’s Adwords network.

No personally identifiable information is collected for this purpose or used with this service. Cansford Laboratories does not use your information to track your browsing habits across the web.

If you wish to opt-out of this service, please visit Google‘s Ads Preferences Manager. You may also want to view the Network Advertising Initiative‘s Consumer Opt-out page.

Links to external sites

Our website may contain links to other websites of interest. However, you should note that we do not have any control over these websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites, and note that such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form, look for a box that you can tick to indicate that you do not want your information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Cansford Laboratories Ltd, 1a Pentwyn Business Centre, Wharfedale Road, Cardiff, CF23 7HB.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect